Policy

Term and Conditions

For all corporate transfers and airport transfers 25% of the fare will be charged for cancellation made within 12 hours prior to pick up time and 50% of the fare will be charged if the cancellation is within 6 hours prior to pick up time. However cancellation for any chartered services, including but not limited to winery tours, city tours, wedding, cocktails, proms, and birthdays need to be made 48 hours before the reserved pick up time. The client and or passenger agrees that their credit card will be charged 25% of the total estimated base price if a cancellation is made within 48 hours prior to the scheduled pick up time. Concept Transportation, will not be responsible for any expense and or damages incurred in the event of any passenger’s damaged, lost, stolen items or garments or personal belongings from any provided vehicles. Concept Transportation will not be responsible for any expense and or damages due to missed flights or appointments of any clients and passengers. In the event of any accident causing harm or death of any client and or passenger, Concept Transportation will not be liable for any additional cost incurred by any client and or passenger, above and beyond the liability insurance coverage provided at the time. In event that Concept Transportation farms out or out sources any partial or full reservation to any company, Concept Transportation, will not be liable for any harm, accidents, damages, missed appointments or any problems which may occur with that company.

We reserved the right to make amendments to this policy at any time.

POLICIES

For all corporate transfers and airport transfer 25% will be charged for cancellations within 2 hrs and 50% within 45 mins.
However cancellation for any chartered services, eg(winery tours, weddings, cocktails), need to be made six hours before the reserved time of pickup, or the clients  credit card will be charged 25% of total estimated base price and/or 50% of the total estimated base price will be charged two hours before any chartered time.
We reserve the right to make amendments to policy for all cancellation within two hours.

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Concept Transportation
360 Grand Ave.#236
Oakland, CA 94610
(510) 672 3653